With both an internal and external sales force, Omicron has a trained, dedicated sales team to provide a complete solution to your laboratory's requirements. Over thirty years of experience in the pharmaceutical, herbal and healthcare industries coupled with a wide portfolio containing the finest equipment manufacturers in their fields, enable us to consistently work with laboratories to identify the most appropriate instrument packages for our customers' requirements.
Our experienced sales force are available for site visits, consultation, presentations, teleconferences, webinars and on-site demonstrations of our entire product range.
After discussing the analytical goal, we are able to evaluate, without charge, whether our products will provide the solution your laboratory requires.
Working with some of the best instrument manufacturers worldwide, our extensive sales portfolio allows us the flexibility to configure the right product and package for your laboratory.
Omicron is able to provide a complete customer care package from initial sales contract through installation, qualification, training, after sales care, servicing and beyond.
Our technically trained sales staff are always on hand to provide you with detailed information about our instruments, products and their benefits. We provide the correct information first time, every time.
Not everyone is available when we are, so our downloadable catalogues and quotation request forms allow our customers the flexibility to precisely tailor their quotations without the need to contact us first.