About Omicron Research - Company Profile
Omicron Research Limited is the UK distributor for a range of scientific instrumentation specialising in Dissolution, Chromatography and Spectroscopy, working in partnership with some of the finest scientific instrument manufacturers in the marketplace today. Omicron's excellent performance since its inception in 1992 is based on its core business values of supplying and supporting top quality products, backed up by top class, experienced personnel providing personal service values to customers.
Omicron distributes Distek Tablet Dissolution Equipment and CAMAG's range of Thin Layer Chromatography instruments. The Company is the UK distributor for Leap Technologies OPT-DISS, PrinCE products and Car-May's Pumping Solutions. The Omicron product range is further complemented through partnership arrangements with other highly regarded suppliers of analytical equipment and instrumentation.
Omicron has a dedicated external sales force, which regularly visits clients. All service personnel are fully trained and certificated by the Company's suppliers to provide maintenance and repair services, as well as IQ/OQ qualification. Personnel employed for operations at customer sites are qualified ex laboratory staff or trained engineers, fully conversant with GLP/GMP procedures, and are required to conform to site rules and operating procedures whenever carrying out such work
Omicron holds ISO 9001:2008 accreditation. This success has been achieved with the implementation of its Quality Management System (QMS). The QMS is integrated into all activities which take place at Omicron, strengthening quality procedures, standardising operational practices, and underpinning the provision of exceptional customer service. ISO certification not only gives Omicron industry-wide credibility, but it assures customers and suppliers that best practices are continually being enforced, monitored and improved upon to ensure our continued adherence to the Standard and growth as a leading supplier of services and equipment to the UK Scientific Industry.
Omicron's quality policy is to achieve sustained, profitable growth by providing products and services that consistently satisfy the needs and expectations of Omicron's customers.